TERMS OF SERVICE
Last Updated: October 18, 2026
Welcome to Apex Rotors. Please carefully review these Terms and Conditions ("Terms") before accessing our website, booking services, or entering into a business relationship with Apex Rotors LLC ("Apex Rotors," "Company," "we," "us," or "our").
Apex Rotors is a professional videography, photography, and aerial media production company based in Mechanicsburg, Pennsylvania, serving Central Pennsylvania and surrounding areas.
These Terms establish the general policies, responsibilities, and expectations governing our services. By booking a project, accepting a proposal that incorporates these Terms, or otherwise agreeing to them, the client ("Client," "you," or "your") acknowledges and accepts the applicable provisions.
When a separate written service agreement or contract contains terms that differ from these general Terms, the specific provisions of that agreement will take precedence.
1. Services Provided
Apex Rotors provides professional photography, videography, video production, and FAA Part 107 commercial drone services.
Our services include, but are not limited to:
Commercial and corporate video production
Business promotional and marketing videos
Wedding videography
Event photography and videography
Sports videography and athlete highlight reels
Real estate photography and video production
Construction progress photography and videography
Industrial, manufacturing, and warehouse video production
Aerial photography and cinematography
Social media and short-form video content
Interviews, documentaries, and storytelling projects
Video editing and post-production
Raw and unedited footage acquisition and delivery
Services may include ground-based filming, aerial operations, professional photography, audio recording, lighting, editing, and other production activities depending on the agreed-upon scope.
The specific services, production dates, locations, deliverables, and associated costs will be identified in a written quote, proposal, invoice, or separate service agreement.
Apex Rotors reserves the right to decline projects that are unsafe, unlawful, outside our capabilities, or inconsistent with our business standards.
2. Quotes, Estimates, and Project Scope
All written quotes and estimates issued by Apex Rotors are valid for 30 calendar days from the date of issuance unless otherwise stated.
Quotes are based on the information provided by the Client, including the requested services, project location, anticipated filming duration, equipment requirements, editing expectations, and final deliverables.
Any significant changes to the project scope may require a revised estimate.
Changes that may affect pricing include:
Additional filming hours or production days
Additional locations or travel
Changes to requested deliverables
Additional editing or revisions
Specialized equipment or production requirements
Additional crew members or contractors
Expanded licensing or distribution requirements
Changes to the production schedule
Services not specifically included in the approved quote or agreement are not automatically included in the project price.
Any additional work must be approved by the Client before related charges are incurred.
Verbal discussions, preliminary consultations, and general pricing estimates do not guarantee a booking or establish a contractual obligation.
3. Booking and Reservations
A production date is considered officially reserved once the Client has accepted the applicable quote or service agreement and submitted the required booking deposit.
Unless otherwise specified in writing, Apex Rotors requires a deposit equal to 25% of the total estimated project cost to secure a production date.
The deposit compensates Apex Rotors for reserving time, scheduling resources, and declining potentially conflicting bookings.
Deposits are generally non-refundable in the event of Client cancellation, subject to applicable law and any specific written agreement.
Apex Rotors does not guarantee the availability of requested dates until the booking requirements have been completed.
For weddings, events, and other time-sensitive productions, Clients are encouraged to book as early as possible.
4. Payments and Outstanding Balances
Unless otherwise specified in a written agreement, the remaining project balance is due upon delivery of the completed media.
Apex Rotors may require payment before releasing downloadable, unwatermarked final files.
Payments are processed through our online invoicing system or another approved payment method.
Invoices will identify the agreed-upon services, applicable charges, and payment deadlines.
Additional services requested after the original quote has been accepted may be invoiced separately.
Apex Rotors reserves the right to suspend additional work, postpone delivery, or decline future bookings when invoices remain unpaid, subject to applicable law and the governing service agreement.
Any applicable late-payment charges must be disclosed in the written agreement or invoice and comply with applicable law.
5. Client Cancellations
If a Client cancels a confirmed booking, the initial booking deposit is generally non-refundable, subject to applicable law and the specific circumstances of the cancellation.
Cancellations made within 48 hours of a scheduled production may be subject to an additional cancellation charge of up to 50% of the total project cost, inclusive of the previously paid deposit.
The amount of any cancellation charge will be determined based on the circumstances, including reserved production time, completed planning, non-recoverable expenses, and other reasonably anticipated or actual losses.
Apex Rotors will not impose duplicate charges for the same loss.
If production work has already begun, the Client may also be responsible for completed work and approved non-recoverable expenses, to the extent permitted by law and the applicable agreement.
Cancellation requests should be submitted in writing by email.
For weddings and other date-specific events, cancellation terms outlined in the signed service agreement will take precedence.
6. Rescheduling
We understand that schedules and circumstances sometimes change.
Clients requesting to reschedule a confirmed production should notify Apex Rotors as soon as possible.
Rescheduling requests are subject to availability and may require adjustments to the original production schedule.
If the new production date is available, previously paid deposits may be applied toward the rescheduled project.
Repeated rescheduling, substantial project changes, or additional expenses caused by a Client-requested schedule change may result in additional charges, which will be discussed before the revised booking is confirmed.
Apex Rotors cannot guarantee that previously reserved dates or alternate dates will remain available.
7. Weather and Environmental Conditions
Outdoor photography, videography, and aerial operations may be affected by weather and environmental conditions.
Unsafe conditions may include high winds, heavy rain, thunderstorms, lightning, reduced visibility, extreme temperatures, or other hazards that could compromise equipment, personnel, or public safety.
Apex Rotors retains the authority to postpone, modify, or discontinue operations when conditions are considered unsafe.
For drone operations, the designated Remote Pilot in Command has final operational authority in accordance with applicable FAA regulations.
If weather prevents the safe completion of a scheduled production, Apex Rotors will work with the Client to determine an appropriate alternative.
Options may include:
Rescheduling weather-dependent filming
Completing indoor portions of the production
Modifying the production plan
Using ground-based filming instead of aerial footage
Adjusting the deliverables by mutual written agreement
Weather-related postponements initiated by Apex Rotors for safety reasons will not result in an additional rescheduling charge unless additional costs or materially different production requirements are mutually agreed upon.
Previously paid deposits will ordinarily be applied to the rescheduled production.
If rescheduling is not reasonably possible, the parties will address payments and completed work according to the applicable agreement and law.
8. Drone Operations and FAA Compliance
Apex Rotors conducts commercial drone operations in accordance with applicable Federal Aviation Administration regulations, including 14 CFR Part 107 when applicable.
All aerial operations are subject to airspace restrictions, operational limitations, environmental conditions, and required authorizations.
The designated Remote Pilot in Command retains final authority over the operation of the aircraft.
Apex Rotors may refuse, modify, delay, or terminate a drone operation if it presents an unreasonable safety risk or would violate applicable regulations.
The Client acknowledges that aerial filming may not be possible at every location.
Factors that may restrict drone operations include:
Controlled or restricted airspace
Temporary flight restrictions
Nearby airports or military installations
Weather and visibility limitations
Crowded environments
Property or venue restrictions
Unsafe operating conditions
Lack of required permissions or authorizations
Apex Rotors will assess the planned operation and obtain applicable FAA operational authorizations within our responsibility.
The Client is responsible for obtaining necessary permission for Apex Rotors to access and operate from private property or controlled venues unless otherwise agreed in writing.
No specific aerial shot or flight path is guaranteed when safety or legal limitations prevent its completion.
9. Site Access, Property Permissions, and Client Responsibilities
The Client is responsible for providing accurate information regarding the filming location and ensuring that Apex Rotors has appropriate access to the property or venue.
Unless otherwise agreed, the Client is responsible for obtaining necessary permissions from property owners, venue managers, event organizers, and other parties controlling access to the site.
The Client should disclose any known restrictions, hazards, or operational requirements that could affect filming.
For commercial and industrial locations, this may include safety procedures, restricted areas, protective equipment requirements, and employee access policies.
For events, weddings, and sporting activities, the Client is responsible for coordinating any required permissions from organizers, facilities, schools, leagues, or venues.
The Client is also responsible for obtaining any participant permissions or releases required for the Client's intended use of the content, except where Apex Rotors has expressly agreed in writing to handle them.
Apex Rotors reserves the right to decline access to unsafe environments or suspend filming when necessary permissions have not been obtained.
Delays caused by restricted access, inaccurate information, or incomplete preparations may affect the production schedule, available coverage, and final deliverables.
10. Production Scheduling and Delays
Apex Rotors will make reasonable efforts to begin and complete productions according to the agreed-upon schedule.
However, filming timelines may be affected by circumstances beyond our reasonable control, including weather, traffic, venue restrictions, equipment issues, unexpected safety concerns, or delays caused by other participants.
The Client agrees to communicate important scheduling details and notify Apex Rotors of changes that may affect production.
If a production is delayed because a location is unavailable, required personnel are absent, or agreed-upon preparations have not been completed, additional time or rescheduling fees may apply if approved by the Client.
Apex Rotors is not responsible for footage that cannot reasonably be captured because of late arrivals, restricted access, schedule changes, or other circumstances outside our control.
11. Weddings, Events, and Unrepeatable Moments
Weddings, sporting events, ceremonies, and other live events involve moments that cannot always be repeated.
Apex Rotors will make reasonable professional efforts to capture the key moments identified in the agreed-upon production plan.
However, specific footage cannot be guaranteed when circumstances outside our reasonable control interfere with filming.
Examples may include obstructed camera positions, venue restrictions, unexpected schedule changes, interference from attendees, poor lighting, or restrictions placed on camera and audio equipment.
The Client is encouraged to identify important moments, participants, and schedule details before the event.
Unless specifically included in the agreement, Apex Rotors is not responsible for providing continuous coverage of every activity or recording every person in attendance.
12. Creative Direction and Production Decisions
Apex Rotors approaches every project with the goal of creating professional content aligned with the Client's objectives.
Clients are encouraged to communicate preferences regarding filming style, composition, editing, music, pacing, and visual presentation before production begins.
Apex Rotors retains professional discretion over technical and creative decisions necessary to complete the agreed-upon services.
These may include camera placement, lens selection, lighting, exposure, composition, editing techniques, color correction, and sequencing.
While Client feedback is welcomed, Apex Rotors cannot guarantee an exact recreation of reference videos, photographs, editing styles, or creative examples.
A Client's personal preference or subjective dissatisfaction does not automatically constitute failure to perform the agreed-upon services.
Specific creative-control arrangements may be established in a separate written agreement.
13. Editing, Post-Production, and Revisions
Editing and post-production services are included only when identified in the approved quote or service agreement.
Post-production may include footage selection, video editing, color correction, color grading, audio adjustments, licensed music integration, graphics, and delivery preparation.
The amount and type of editing provided will depend on the agreed-upon production package.
Unless otherwise specified in writing, projects that include editing will include one reasonable round of revisions to the initial completed edit.
Revision requests should be submitted within 14 calendar days of receiving the initial edit.
A revision generally refers to reasonable adjustments to the existing edit, such as minor changes to shot selection, text, pacing, or music when licensing permits.
Requests for substantial restructuring, additional filming, new deliverables, or changes outside the originally approved scope may require additional fees.
Additional work will be quoted and approved before it begins.
Failure to submit revision requests within the agreed-upon review period may result in the project being considered accepted, without waiving any rights that cannot legally be waived.
14. Raw and Unedited Footage
Raw or unedited footage is not automatically included with every photography or video production package.
Raw footage may be provided when specifically included in the approved quote or service agreement.
Raw footage may include original camera recordings, LOG footage, ungraded video, unprocessed images, or other original capture files.
Clients receiving raw footage understand that such material may require specialized software, color correction, editing, and additional processing before use.
Unless otherwise agreed in writing, Apex Rotors is not responsible for editing, correcting, or preparing raw footage for publication when only footage acquisition and delivery services have been purchased.
Delivery formats, recording specifications, transfer methods, and applicable licensing rights will be established before production.
Apex Rotors is not obligated to provide unused footage, project files, editing timelines, proprietary presets, or other working materials unless specifically agreed upon in writing.
15. Delivery of Final Media
Final photographs, videos, and other agreed-upon deliverables are typically provided digitally through an online download link or another mutually approved method.
Deliverables may include:
High-resolution photographs
Completed promotional or cinematic videos
Social media content
Wedding highlight films
Full-length ceremony or event recordings
Commercial video deliverables
Raw footage when included in the agreement
Other specifically agreed-upon media
The number, format, resolution, and type of deliverables will be based on the approved project scope.
Clients are responsible for downloading and safely storing their completed media after delivery.
Apex Rotors does not guarantee indefinite availability of online delivery links or permanent archival storage.
Clients are strongly encouraged to create independent backups of all delivered files.
16. Production and Delivery Timelines
Estimated completion and delivery timelines will be discussed before production begins.
Smaller photography and video projects may be completed within several business days, while commercial productions, weddings, documentaries, and larger projects may require additional time.
Delivery timelines are estimates unless expressly guaranteed in writing.
Factors that may affect turnaround times include project complexity, editing requirements, Client feedback, revision requests, additional filming, and circumstances outside our reasonable control.
Apex Rotors will make reasonable efforts to communicate material delays and provide updated delivery expectations.
An estimated delivery date does not automatically create a guarantee unless specifically stated in the applicable service agreement.
17. Copyright and Intellectual Property
Unless otherwise established in a separate written agreement, Apex Rotors retains ownership of the copyright and other applicable intellectual property rights in the original photographs, videos, and other creative materials produced by Apex Rotors.
All rights not expressly granted to the Client are reserved by Apex Rotors.
Payment for production services does not automatically transfer copyright ownership.
A transfer of copyright ownership or an exclusive license must be expressly established in an appropriate written agreement.
Special arrangements involving ownership, collaborative productions, commissioned documentaries, or expanded licensing may be negotiated separately.
18. Client Usage Rights and Licensing
Upon receipt of full payment, the Client receives a non-exclusive, non-transferable license to use the delivered media for the purposes identified in the applicable quote or service agreement.
Authorized uses may include:
Business websites
Social media marketing
Real estate listings
Company presentations
Digital advertising
Promotional campaigns
Recruitment materials
Personal or private viewing
Other agreed-upon purposes
Unless separately authorized, the Client may not sell, sublicense, or commercially redistribute the media as a standalone product.
The Client may not transfer licensing rights to unrelated third parties without written permission from Apex Rotors.
Use by the Client's employees, authorized marketing representatives, or contracted service providers for the Client's approved purposes is permitted, provided such use remains within the original license.
Additional licensing may be required for resale, third-party commercial exploitation, or distribution beyond the agreed-upon scope.
19. Portfolio, Promotional Use, and Confidentiality
Unless restricted by a separate written agreement, Apex Rotors may use completed photographs, video excerpts, behind-the-scenes material, and selected project content to demonstrate our work.
Potential uses include our business website, portfolio, social media accounts, promotional materials, and professional marketing.
However, Apex Rotors recognizes that certain productions may involve private events, confidential business operations, proprietary information, or sensitive subject matter.
Confidentiality restrictions, nondisclosure requirements, and limitations on promotional use should be discussed before production and documented in writing.
Apex Rotors will not intentionally disclose information that is protected by an applicable written confidentiality agreement.
Special arrangements may be established for private weddings, industrial facilities, documentaries, and projects involving sensitive personal or business information.
20. Music, Graphics, and Third-Party Content
Some productions may include music, graphics, stock footage, fonts, or other content licensed from third-party providers.
Use of these materials is subject to the terms and limitations of the applicable licenses.
Apex Rotors will make reasonable efforts to use appropriately licensed third-party materials for the agreed-upon production and intended distribution.
However, certain music or media licenses may restrict paid advertising, broadcast distribution, resale, or other uses.
Clients are responsible for notifying Apex Rotors if they intend to use the completed content for television broadcasting, paid advertising, theatrical distribution, or another specialized purpose.
Clients providing their own music, logos, graphics, photographs, or other materials represent that they have the necessary rights or permissions for their intended use.
Apex Rotors is not responsible for copyright claims arising from Client-supplied materials when the Client has not obtained the necessary rights.
21. Equipment Failure, Technical Issues, and Data Loss
Apex Rotors uses professional equipment and takes reasonable precautions to maintain equipment, protect recorded media, and reduce the likelihood of technical problems.
However, unforeseen circumstances such as equipment malfunction, recording failure, file corruption, or accidental data loss may occasionally occur.
If a technical failure materially affects a project, Apex Rotors will notify the Client and make reasonable efforts to determine an appropriate solution.
Depending on the circumstances, possible remedies may include additional filming when practical, replacement services, a partial refund, or another mutually agreed-upon resolution.
Any applicable remedy will be determined according to the circumstances, governing agreement, and applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
22. Client-Supplied Materials and Information
Clients may provide logos, images, music, footage, brand guidelines, scripts, written content, or other materials for inclusion in a production.
The Client represents that they own or have obtained all necessary rights and permissions to provide and use those materials.
The Client is responsible for the accuracy of information, claims, statements, product descriptions, and other content they direct Apex Rotors to include.
Apex Rotors reserves the right to reject materials that are unlawful, infringing, defamatory, or otherwise inappropriate.
The Client grants Apex Rotors permission to use Client-supplied materials as reasonably necessary to perform the agreed-upon services.
23. Independent Contractors and Additional Crew
Depending on the production, Apex Rotors may work with additional camera operators, photographers, editors, audio professionals, or other independent contractors.
Additional personnel may be engaged when necessary to meet the technical or logistical requirements of a project.
Unless otherwise stated in the service agreement, Apex Rotors remains responsible for coordinating the services it has agreed to provide.
Any additional costs requiring Client approval will be communicated before being incurred.
24. Client Conduct and Safe Working Environment
Apex Rotors is committed to maintaining a safe, respectful, and professional working environment.
Clients and individuals involved in a production are expected to treat Apex Rotors personnel and contractors respectfully.
Apex Rotors reserves the right to suspend or terminate services when personnel encounter threats, harassment, unsafe conditions, unlawful activity, or other conduct that creates an unreasonable risk.
If a production cannot safely continue, the parties will address completed services, remaining obligations, and any applicable refunds or charges according to the circumstances and governing agreement.
25. Limitation of Liability
To the maximum extent permitted by applicable law, Apex Rotors shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the provision or use of its services.
Such damages may include lost profits, lost business opportunities, reputational harm, or other indirect economic losses.
To the extent permitted by law, Apex Rotors' total aggregate liability for claims arising from a particular project shall not exceed the amount paid by the Client to Apex Rotors for that project.
These limitations do not apply to liabilities that cannot legally be limited or excluded.
Nothing in these Terms eliminates any legal rights or remedies that applicable law prohibits the parties from waiving.
26. Indemnification
To the extent permitted by law, the Client agrees to indemnify and hold harmless Apex Rotors, its owners, employees, and authorized contractors from third-party claims, liabilities, damages, and reasonable expenses arising from:
The Client's material breach of these Terms
The Client's failure to obtain required property or venue permissions
Infringement involving Client-supplied materials
Inaccurate or unlawful content provided or directed by the Client
The Client's misuse of delivered media outside the agreed-upon license
This obligation does not apply to the extent that a claim arises from Apex Rotors' own negligence, misconduct, or other liability for which indemnification is prohibited by law.
27. Force Majeure
Apex Rotors shall not be responsible for delays or failures to perform obligations when caused by events beyond its reasonable control.
Such events may include severe weather, natural disasters, government restrictions, emergencies, widespread utility outages, transportation disruptions, public health emergencies, or other extraordinary circumstances.
When such an event affects a scheduled production, Apex Rotors will make reasonable efforts to notify the Client and discuss alternatives.
Where possible, the parties may agree to reschedule or modify the project.
Payment obligations, completed work, deposits, and any applicable refunds will be addressed according to the circumstances, the governing agreement, and applicable law.
28. No Guarantee of Marketing or Business Results
Apex Rotors provides professional creative and production services but does not guarantee specific business outcomes resulting from the use of delivered content.
We do not guarantee increases in website traffic, social media engagement, sales, customer inquiries, property sales, advertising performance, or other marketing results.
The success of photography and video content may depend on factors outside our control, including marketing strategy, distribution, audience behavior, advertising budgets, and market conditions.
Our responsibility is to provide the services and deliverables identified in the agreed-upon project scope.
29. Website Use
The Apex Rotors website is intended to provide information about our services, display examples of our work, and allow visitors to request information or project estimates.
Visitors may not use the website for unlawful purposes, attempt to interfere with its operation, or reproduce website content in violation of applicable intellectual property rights.
Website content, photographs, videos, graphics, branding, and written materials may be protected by copyright, trademark, or other applicable laws.
Unauthorized copying, redistribution, or commercial use of protected content is prohibited except as permitted by law or with prior written authorization.
Information on the website may be updated periodically and does not constitute a binding service offer unless incorporated into an accepted agreement.
30. Privacy and Personal Information
Apex Rotors may collect contact information and project details when visitors submit inquiries, request quotes, or book services.
Information may include names, email addresses, telephone numbers, project locations, event dates, and other details voluntarily provided.
Personal information will be handled in accordance with our posted Privacy Policy and applicable laws.
Clients are encouraged to review our Privacy Policy for additional information regarding website data collection, communications, and information handling practices.
31. Dispute Resolution
In the event of a disagreement regarding services, payments, deliverables, or another contractual matter, the Client agrees to contact Apex Rotors and provide a reasonable opportunity to discuss the concern.
Both parties agree to make a good-faith effort to resolve disputes through direct communication before pursuing formal legal proceedings, unless immediate action is necessary to preserve legal rights or meet an applicable deadline.
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
32. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.
Any legal proceedings arising from these Terms shall be subject to applicable jurisdictional and venue requirements.
33. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or severed to the extent necessary, and the remaining provisions shall continue in effect to the extent permitted by law.
34. Entire Agreement
These Terms, together with an accepted quote, invoice, proposal, or applicable written service agreement, constitute the agreement between Apex Rotors and the Client regarding the specified services.
Any amendment to a confirmed project's terms must be mutually agreed upon in writing.
In the event of a conflict between these general Terms and a separately executed project-specific agreement, the project-specific agreement will control.
35. Changes to These Terms
Apex Rotors reserves the right to update or revise these Terms to reflect changes in our services, business practices, or applicable legal requirements.
Updated Terms will be published on our website with a revised "Last Updated" date.
Revisions will apply prospectively and will not retroactively modify the terms of an existing confirmed booking unless both parties agree or applicable law requires otherwise.
Continued use of our website after revised Terms are posted does not, by itself, change the terms of an existing service agreement.
36. Contact Information
If you have questions about these Terms and Conditions, our services, or a current project, please contact us.
Apex Rotors LLC
Mechanicsburg, Pennsylvania
Website: www.apexrotors.com
Email: Ekeldani@Apexrotors.com
Phone: 772-882-8354
We appreciate your interest in Apex Rotors and look forward to providing professional videography, photography, and aerial media services throughout Central Pennsylvania.